Couple Note

Privacy Policy & Terms of Service

Privacy Policy

Effective Date: October 30, 2025

1. Introduction

Welcome to Couple Note. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect the following types of information:

  • Account Information: When you sign in with Google, we collect your email address, name, and profile picture.
  • User Content: Notes, to-do lists, reminders, and any content you create within the app.
  • Connection Data: Information about your coupled partner connection, including connection codes and QR codes.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: How you interact with the app, including features used and app performance data.
  • Notification Data: Push notification tokens to send you reminders and alerts.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Couple Note service
  • Enable partner connections and shared content features
  • Send reminder notifications and wake-up alarms
  • Synchronize your data across devices
  • Improve and optimize app performance
  • Provide customer support
  • Display personalized advertisements through Google Mobile Ads
  • Ensure app security and prevent fraud

4. Data Sharing and Third Parties

We use the following third-party services:

  • Firebase (Google): Authentication, Cloud Firestore database, Cloud Storage, Cloud Messaging, and Cloud Functions
  • Google Sign-In: For user authentication
  • Google Mobile Ads: To display advertisements

We do not sell your personal information to third parties. Your shared content (notes, reminders, to-dos) is only accessible by you and your connected partner.

5. Data Storage and Security

Your data is stored securely using Firebase Cloud Firestore and Firebase Storage. We implement appropriate technical and organizational measures to protect your information, including:

  • Encrypted data transmission (HTTPS)
  • Firebase App Check for app authentication
  • Secure authentication through Google Sign-In
  • Regular security updates and monitoring

6. Special Permissions

Wake-Up Alarm Feature: Our app uses special permissions to wake your device and display alarm screens without requiring password entry. This is essential for the reminder alarm functionality. We only use this permission when you have active reminders set.

Other permissions we request:

  • Camera: To scan QR codes for partner connection
  • Notifications: To send you reminders and alerts
  • Internet: To sync your data and connect with your partner
  • Vibration: For alarm notifications
  • Audio: To play alarm sounds
  • Volume Control: To adjust alarm volume

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and all associated data
  • Disconnect from your partner at any time
  • Opt-out of personalized advertisements
  • Export your data

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, all your personal data and content will be permanently deleted within 30 days, except where we are required to retain it by law.

9. Children's Privacy

Couple Note is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Effective Date" above.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: support@couplenote.app

Terms of Service

Effective Date: October 30, 2025

1. Acceptance of Terms

By accessing and using Couple Note, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our app.

2. Description of Service

Couple Note is a mobile application that allows couples to:

  • Create, view, edit, and delete reminders, to-do lists, and notes
  • Share content with a connected partner through three tabs: Mine, Lover, and Couple
  • Connect with a partner via connection code or QR code scanning
  • Receive wake-up alarms and reminder notifications
  • Synchronize data across devices

3. User Accounts

To use Couple Note, you must:

  • Be at least 13 years old
  • Sign in with a valid Google account
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account

4. Partner Connections

When you connect with a partner:

  • Both parties must consent to the connection
  • You will be able to view, edit, and delete each other's shared content
  • You can disconnect from your partner at any time
  • Upon disconnection, shared content will no longer be accessible to the disconnected partner
  • You are responsible for managing your partner connection appropriately

5. User Conduct

You agree not to:

  • Use the app for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe on the rights of others
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm another person
  • Impersonate any person or entity
  • Interfere with or disrupt the app or servers

6. Content Ownership and License

You retain all rights to the content you create in Couple Note (notes, reminders, to-dos). By using our app, you grant us a limited license to store, display, and transmit your content solely for the purpose of providing our services to you and your connected partner.

7. Wake-Up Alarm Feature

Important: The wake-up alarm feature will activate your device screen without requiring password entry. By using this feature, you acknowledge and accept that:

  • Your device may wake up at scheduled reminder times
  • The alarm screen will display without authentication
  • You are responsible for setting appropriate reminder times
  • We are not liable for any consequences of alarm activations

8. Advertising

Couple Note displays advertisements through Google Mobile Ads. By using our app, you agree to view these advertisements. We do not control the content of third-party advertisements.

9. Intellectual Property

The Couple Note app, including its design, logo, features, and functionality, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Couple Note is provided "as is" without warranties of any kind
  • We are not liable for any damages arising from your use of the app
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for data loss or corruption
  • Our total liability shall not exceed the amount you paid us in the past 12 months (if any)

11. Indemnification

You agree to indemnify and hold harmless Couple Note and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of the app or violation of these terms.

12. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms of Service. You may terminate your account at any time by deleting it through the app settings.

13. Changes to Terms

We may modify these Terms of Service at any time. We will notify you of significant changes through the app. Your continued use of Couple Note after changes constitute acceptance of the new terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law provisions.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@couplenote.app

Last updated: October 30, 2025